Privacy Policy

1. Who We Are

ProBroker LLC is a Florida limited liability company operating as a premium domain brokerage. We own a portfolio of domain names, list them for sale through individual landing pages, and broker their acquisition by qualified buyers. We do not handle payments directly — all transactions close through licensed escrow services (typically Escrow.com).

For any questions about this Policy or your personal information, contact us at privacy@probroker.com.

2. Information We Collect

2.1 Information You Provide

When you submit an inquiry or offer through one of our domain landing pages, communicate with us by email, or otherwise interact with our services, you may provide:

• Identity information — name, email address, optional phone number, optional company name
• Offer information — the domain you are inquiring about and the amount you propose
• Free-text content — any message, note, or correspondence you send to us

2.2 Information Collected Automatically

When you visit a ProBroker landing page or our CRM domain, we (or our service providers) automatically collect:

• IP address, approximate location (city/region), browser type and version, device type, operating system
• Referring URL, pages viewed, time and duration of visit
• Bot-protection signals (such as Cloudflare Turnstile tokens) used to distinguish human visitors from automated traffic

2.3 Information From Third Parties

For business prospecting, we may obtain or enrich publicly available business contact information from third-party data providers (for example, professional networking sites and B2B sales-intelligence services). This typically includes business email addresses, job titles, employer names, and publicly listed company information. We use this information only to identify potential buyers of domains relevant to their business.

3. How We Use Your Information

We use personal information for the following purposes:

• Responding to inquiries — replying to your offer, negotiating terms, and answering questions.
• Brokering transactions — coordinating escrow setup, domain transfer instructions, and closing logistics.
• Outbound business communication — contacting prospective buyers whose publicly available business information suggests a domain in our portfolio may be valuable to their business. Each outbound email includes an unsubscribe link; we honor opt-outs within 10 business days as required by the CAN-SPAM Act, and typically within 24 hours.
• Service improvement and analytics — understanding aggregate visitor patterns to improve our landing pages and inquiry flow.
• Fraud and abuse prevention — identifying automated traffic, abusive submissions, and patterns of attempted misuse.
• Legal compliance and recordkeeping — complying with ICANN domain registration recordkeeping, applicable anti-money-laundering and tax recordkeeping laws, and lawful requests from authorities.

3.1 Legal Basis (GDPR)

If you are located in the European Economic Area (EEA), the United Kingdom, or Switzerland, we rely on the following legal bases under Article 6(1) of the GDPR:

• Contract (Art. 6(1)(b)) — processing necessary to respond to your inquiry or perform a transaction.
• Legitimate interest (Art. 6(1)(f)) — outbound B2B prospecting to publicly available business contacts, fraud prevention, and service improvement. You can object at any time by emailing privacy@probroker.com.
• Legal obligation (Art. 6(1)(c)) — recordkeeping required by applicable law.
• Consent (Art. 6(1)(a)) — where you have explicitly opted in (for example, by submitting an inquiry form that includes a consent statement).

4. How We Share Your Information

We do not sell your personal information. We do not share your personal information for cross-context behavioral advertising. We share your information only as follows:

• Service providers acting on our behalf:
  • HubSpot — customer relationship management. HubSpot processes inquiry and contact data under their Data Processing Agreement.
  • Cloudflare — security, DDoS protection, and bot management (Turnstile).
  • Google Workspace — email hosting for our brokerage correspondence.
  • Email-sending and outreach platforms — for delivering legitimate business communications.
  • Telephony / voice platforms — for outbound voice calls. Where AI-assisted voice is used, recipients will be informed at the start of the call as required by applicable law.
• Escrow and transfer partners — primarily Escrow.com, which independently collects identity-verification information directly from you under its own privacy policy and applicable anti-money-laundering law.
• Domain registrars — to effect transfer of a purchased domain, including any registrant information ICANN requires us to record.
• Legal compliance — to comply with valid legal process, protect our rights, or prevent harm.
• Business transfers — if ProBroker is acquired or merged, personal information may be transferred as part of that transaction.

5. Cookies and Similar Technologies

Our landing pages use a small number of strictly necessary cookies and security tokens, including Cloudflare Turnstile tokens used to verify that submissions originate from human users. We do not currently use advertising or retargeting cookies. If we add analytics or advertising cookies in the future, we will update this Policy and provide controls at that time.

6. Data Retention

We retain personal information only as long as necessary to:

• Provide our services and respond to your inquiries;
• Comply with our legal obligations, including ICANN domain registration recordkeeping and applicable anti-money-laundering and tax recordkeeping requirements;
• Resolve disputes and enforce our agreements.

Typical retention periods:

• Inquiry records that did not lead to a transaction: up to 24 months from the last interaction.
• Completed transaction records: up to 7 years, consistent with U.S. financial-recordkeeping standards.
• Marketing / outbound contacts: until you opt out, after which contact information is moved to a suppression list to prevent re-contact.

7. Security

We use commercially reasonable administrative, technical, and physical measures to protect personal information — including encryption in transit, restricted access, and security-monitoring services. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. International Data Transfers

ProBroker is based in the United States. If you visit our landing pages or submit information from outside the United States, your information will be transferred to, processed in, and stored in the United States. Where required by law, we rely on appropriate transfer mechanisms (such as Standard Contractual Clauses) for transfers from the EEA, UK, or Switzerland.

9. Children's Privacy

ProBroker's services are not directed to children under 18, and we do not knowingly collect personal information from anyone under 18. If you believe a child has provided us personal information, please contact privacy@probroker.com and we will delete it.

10. Your Privacy Rights

10.1 General

You may request to access, correct, or delete your personal information, or to opt out of marketing communications, by emailing privacy@probroker.com. We will respond within 30 days (or sooner where required by applicable law). We may need to verify your identity before fulfilling a request.

Certain information may not be deleted where retention is required by law (for example, completed-transaction records subject to financial recordkeeping rules).

10.2 California Residents (CCPA / CPRA)

If you are a California resident, you have rights to know what personal information we collect, request deletion, correct inaccurate information, opt out of sale or sharing (we do not sell or share personal information for cross-context behavioral advertising), and not be discriminated against for exercising these rights. To exercise these rights, email privacy@probroker.com. We honor Global Privacy Control (GPC) browser signals.

10.3 EEA, UK, and Switzerland Residents (GDPR / UK GDPR)

You have the right to access, rectify, erase, restrict processing of, object to processing of, and port your personal information. You also have the right to lodge a complaint with a supervisory authority. To exercise these rights, email privacy@probroker.com.

11. Outbound Communications and Opt-Out

We sometimes contact business owners and decision-makers whose publicly available business information suggests one of our portfolio domains may be valuable to their organization. We aim to be respectful, accurate, and easy to opt out of.

To opt out, click the unsubscribe link in any email we send you, reply with the word "STOP" or "unsubscribe," or email privacy@probroker.com. We will suppress your address within 10 business days (typically within 24 hours) and add it to our internal suppression list.

If we use AI-assisted voice technology in a call, you will be informed at the start of the call that the voice is AI-assisted, in accordance with applicable law.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The "Effective Date" and "Last Updated" date at the top reflect the most recent revision. Material changes will be highlighted at the top of this page for at least 30 days.

13. Contact Us